Need Help?

We're here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

Banner

I need help as a

students
teachers
leaders
parents

Here to assist you

We're your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the 'Chat' icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Students

Videos

How do I see my incorrect answers from the End-of-Lesson Quiz?

You can see the questions you answered incorrectly using the Instant Explanations. Please follow the given steps to access Instant Explanations:

  1. Login to your Student Account

  2. Go to the “Subjects” tab and select your preferred subject

  3. Choose the Chapter and a video topic

  4. Watch the video and complete the End-of-Lesson Quiz by scoring 80% or above, or directly attempt the quiz using the button below.

  5. After you attempt the quiz, your scores will be displayed, along with an option to access Instant Explanations.

  6. Click on “Yes, pay TC” to get the Instant Explanations

Once the Instant Explanations are generated, you can:

  • View the explanation directly on the platform

  • Download the explanation as a PDF to view offline

Note: Currently, the Instant Explanations feature is available for the A Levels curriculum and Tutor Credits will be charged based on the number of incorrect answers.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

Achievements
Achievements
Achievements
Achievements
Achievements
Achievements
Achievements

For Awesome Students

Complete Step by Step Guide