Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Tutor Support

Our Tutors are available from 11:00 AM SGT to 12:00 AM SGT (Singapore Time)

With our offline Tutor Support, you can ask subject-related questions, and you will receive a solution/answer via email. If a subject expert is unavailable at the moment, a ticket will be generated for your query.

For specific subject-related help, mySecondTeacher will assign you our highly competent Tutors, who are experts in their respective subjects.

Students can have their questions or queries solved with proper guidance from our subject experts/tutors. You can either type your question or share a snapshot of it our Support team via chat or email.

After submitting your subject-related question, our support team will review it and forward it to the relevant subject experts.

You will receive a solution/answer via email within 24 hours, once it has been reviewed by the subject expert.

To reach out to our Tutors, use the chat icon in the bottom right corner of the screen

After submitting your subject-related question, our support team will review it and forward it to the relevant subject experts.

You will receive a solution/answer via email within 24 hours, once it has been reviewed by the subject expert.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Awesome Students

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