Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

I need help as a

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

As a Student, can I modify my profile?

Yes! Follow the given steps to modify your profile:

Login to your Student Account
Click on the Profile icon on the top right side of the homepage
Select “My Profile”
On the left side, you’ll see these categories that you can modify:
- Linked Guardian Account
- Password
- Credits
- Manage Subscription
- Redeemed Coupons
- Popup Guides

What email address should I use to create my account?

We recommend using your valid personal email address when creating an account on mySecondTeacher. This ensures you receive important updates and information from us without any issues.

Note: Emails provided by educational institutions may sometimes block or filter our messages. To avoid this, please use a service like Gmail, Yahoo, Outlook, etc.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.