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We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

General

Yes, you can.

Go to mysecondteacher.com and create your Student account for free.

You will have access to the learning resources for introductory chapters of the subscribed subjects and free Testpaper credits. You can explore the feature to see how mySecondTeacher works.

Yes! We have experienced and well-trained tutors who are experts in their respective subjects. Your subject-related queries will be handled by our subject experts and provide the solutions via email within 24 hours.

For IGCSE, we have Interactive Videos and Testpapers of four subjects: Biology, Physics, A.Mathematics, and Chemistry. Other subjects will be released in the coming future.

Similarly, for AS/A Levels, we have Interactive Videos and Testpapers of six subjects as of now: Biology, Physics, Chemistry, Accounting, Economics, and Mathematics.

NOTE
Also, you can check and see the updated subjects on our social media handles such as Facebook (https://www.facebook.com/mysecondteacher/).

Regarding subjects and disciplines related to Humanities and Social Sciences, Business, and Management, we have plans to cover them as well, but for now, our primary focus lies on Science and Mathematics.

mySecondTeacher is an online learning platform used globally by Schools, Teachers, Parents, and Students. Our learning materials help Students learn easily and achieve good grades in their examinations.

Likewise, the monitoring mechanism shall help the overall stakeholders of the education ecosystem to operate in a systematic way.

Teachers can create and conduct online classes, assign and grade Assignments, and get access to Interactive Videos. They can also generate Testpapers with Marking Schemes along with deep insights into the Students’ learning difficulties.

Students can attend live classes created by their Teachers. They can also learn from fun Interactive Videos, and take quizzes to get Diagnostic Reports about their strengths and weaknesses. Not just that, Students can create Testpapers for practice and can socialise with their Teachers and classmates.

We also have Technical Support where your platform related queries are answered by the support agents and subjective queries are relayed to the experts to help you with your learning and using our platform.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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