Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Testpaper

Please follow the steps below to buy Testpapers:

  • Login to your Student Account
  • Click on “Testpapers” tab from the homepage
  • Click on “Buy Testpaper”
  • Choose either 10 Testpapers for 5 Tutor Credits or 25 Testpapers for 10 Tutor Credits
  • Click on “Pay 5 Tutor Credits” for payment process

Note: We accept payments via Stripe or PayPal.

Please note that Marking Schemes are only available for “Normal Testpaper” that have the answers to the questions generated.

  • Login to your Student Account
  • Click on “Testpapers” tab on the homepage
  • Click on “Generate Testpaper”
  • Select “Normal Testpaper”
  • Fill in the required details such as type of questions, topics/chapters, number of questions, and difficulty levels.
  • Click on “Generate Testpaper”.

The Marking Scheme is auto-generated with the Testpaper. You can see the marking scheme on the same window as the Testpaper by click the Marking Scheme tab on the top of the Testpaper window.

Yes, you can! Follow the given steps to edit the generated Testpaper:

  • Login to your Student Account
  • Click on “Testpapers” tab on the homepage
  • Once the Testpaper is generated and saved as a draft, the questions can be deleted or replaced
  • Select any Testpaper and click on “Resume (draft)”
  • Select “Delete” or “Replace” as per your requirement.

In the case of a Normal Testpaper, you can simply save them as a PDF or copy the questions on the Testpaper and use word processors to edit them to your liking.

Additionally, you can also add your school name, logo, and other information as well as change the questions.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Awesome Students

Complete Step by Step Guide