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We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

eBooks

As a student, you can highlight key parts of your eBook with ease. To do so:

  • Highlight the text you wish to emphasize, whether it’s a single word, a phrase, a sentence, or a full paragraph.
  • Pick a color to use for the highlight.
  • Add notes if you want to include additional comments or reminders.

This lets you mark and annotate important information for quick reference and effective study.

Please follow the given steps to access the bookmarks and notes of the eBook:

  • Login to your Student Account
  • Click on “Subjects”
  • Click on “All Subjects” and select a subject
  • Click on “Continue Reading”
  • Find the interactive tab on left side of the screen
  • Click on the “Bookmarks” or “Notes” icon to access the bookmarks and notes of the eBook.

Please follow the given steps to change the page view of the eBook:

As a Student, you can adjust the page view of your eBook by using the options available on the features bar located on the left side.

You can choose from the following viewing modes:

  • Full window mode (Full Screen)
  • Single page view
  • Two-page view

Yes, you can. Please follow the given steps to listen to the narration of the eBook:

Simply, go to the page you want to listen on the eBook

  • Find the interactive tab on the left side of the screen
  • Click on the “Dictate” icon

Now, you will be able to play either the whole page or certain parts of the eBook page.

Note: The dictate feature may not be available in all eBooks.

Yes, you can. Follow the given steps to search the entire book for a phrase or a term:

  • Select the eBook
  • Click on “Search” icon from left side of the screen
  • Type the term/phrase you want to search on the search bar

The search result will be displayed below the search bar.

Please follow the given steps to access eBooks and bookmark pages:

  • Login to your Student Account
  • Click on “Subjects” tab from the homepage
  • Click on “All Subjects” and select a subject
  • Click on “Continue Reading” to access the eBook

Now, to bookmark the page,

  • Click on the bookmark icon on the top left of the page
  • Type in your comment and click on “Bookmark”.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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Complete Step by Step Guide