We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.
We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.
Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.
Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.
Tutor Credits are the in-app currency of the platform that can be used for the following:
Tutor Support: Use Tutor Credits to ask our tutors subject-related questions. The number of credits deducted will depend on the complexity of your question.
Testpapers: Purchase a certain number of Testpapers.
Plans and Packages: Purchase any plans and packages available on the platform according to the subject.
We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.
