We're here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.
We're your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.
Reach out to us via the 'Chat' icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.
Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.
Please follow the given steps to top-up your Tutor Credits:
Login to your Student Account
Click on the Profile icon on the top right side of the homepage
Go to the “My Profile” section
Click on the “Credits” tab from the category
Click on “Add Credit”
Enter the Topup amount and choose the available payment method
Click on “Confirm” to continue with payment
Enter your card number, expiration date, and CVC, and click on "Pay".
You’ll receive a confirmation message upon successful payment.
We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.
