Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Reports

Why is my report slow?

Reports usually take less than a minute to generate.

If your report is taking longer to generate, please try refreshing the page and also check your device for a possible connectivity issue. You can also check your notifications for confirmation.

If you are still unable to view your report, please contact our support team using the chat feature on the bottom-right corner of the website.

If you have additional queries, please contact us for Technical Support via chat or email for assistance.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Awesome Students

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