Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Password

I have forgotten my email id and password. How can I recover them and access my account?

For self-registered users:

In case you forget your email address, you will need to create a new account or contact the support team.

If you remember your email address, but forgot the password, you can reset your password with the following steps:

  • Go to your Login page
  • Click on “Forgot Your Password?”
  • Enter your email address and click on “Reset Password”

A confirmation will be sent to your email. Check your email for the password reset link,

  • Click on the password reset link
  • You will be redirected to a page where you can set a new password

OR

Kindly reach out to the support agent via live chat support.

If you have additional queries, please contact us for Technical Support via chat or email for assistance.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Awesome Students

Complete Step by Step Guide