Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Teaching Resources

How can I upload, access files and share them with the students?

To upload and share the resources through “My Resources”, please follow these guidelines:

  • Login to your Teacher Account
  • Go to the “Teaching Resources” tab on the homepage
  • Select “My Resources”.This is where you store your personal content and files
  • Click on “Upload” and select your content type
  • Click on “Upload File” to upload the files or click on “Create a Link” to share a weblink to your students
  • Enter the “Display Name”, add the “Attachment” file or link, and click on “Save”
  • Then, click on the “Share Resources” icon, select the class, and click on “Share”.

To access and share the resources from “School Resources” and “Global Resources”, follow these steps:

  • Login to your Teacher Account
  • Go to the “Teaching Resources” tab in the homepage
  • Select “School Resources“ to view additional resources shared by your School Teachers. Or select “Global Resources” to access the important resources shared by mySecondTeacher with all schools
  • Now select a resource, click on “Copy Resource” and select “My Resources” to copy it to your location
  • You will be able to share the resources to your Students from “My Resources”
  • Once copied, all resources will be available in “My Resources”, and you can easily share them with your Students.

If you have additional queries, please contact us for Technical Support via chat or email for assistance.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Awesome Students

Complete Step by Step Guide