Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Settings and Profile

Yes! Follow the given steps to modify your profile:

  • Login to your Parent account
  • Click on the Profile icon on the top right side of the homepage
  • Select “My Profile”
  • On the left side, you’ll see these categories that you can modify:
    • Basic Information
    • Linked Child’s Account
    • Password
    • Popup Guides

Yes! Follow the given steps to modify your profile:

  • Login to your Leader account
  • Click on the Profile icon on the top right side of the homepage
  • Select “My Profile”
  • On the left side, you’ll see these categories that you can modify:
    • Basic Information
    • School Profile
    • Change Password
    • Popup Guides

Yes! Follow the given steps to modify your profile:

  • Login to your Teacher Account
  • Click on the Profile icon on the top right side of the homepage
  • Select “My Profile”
  • On the left side, you’ll see these categories that you can modify:
    • Basic Information
    • Password
    • Popup Guides

Yes! Follow the given steps to modify your profile:

  • Login to your Student Account
  • Click on the Profile icon on the top right side of the homepage
  • Select “My Profile”
  • On the left side, you’ll see these categories that you can modify:
    • Linked Guardian Account
    • Password
    • Credits
    • Manage Subscription
    • Redeemed Coupons
    • Popup Guides

We recommend using your valid personal email address when creating an account on mySecondTeacher. This ensures you receive important updates and information from us without any issues.

Note: Emails provided by educational institutions may sometimes block or filter our messages. To avoid this, please use a service like Gmail, Yahoo, Outlook, etc.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Awesome Students

Complete Step by Step Guide