Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

I need help as a

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

As a Teacher, how do I watch videos?

Please follow the given steps to watch videos:

Login to your Teacher Account
Click on “Teaching Resources” tab from the homepage
Select a subject and chapter
Select the desired topic to watch.

What are completion and mastery, and why are they different?

Completion represents the total number of Interactive Videos students have finished watching. To achieve 100% completion, students must watch all the videos for a subject.

Mastery reflects students’s mastery achieved after completing the End-of-Lesson quizzes in the Interactive Videos. To get 100% Mastery, students must score full marks on their quizzes.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

For Responsible Teachers

Complete Step by Step Guide

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Role of Teachers in Promoting Digital Literacy

The Role of Online Learning in Classroom Success