Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Troubleshoot

Your account might be locked for security reasons because of multiple failed attempts to login into your account. In such a case, we suggest you wait for 10 minutes and try logging in again with the correct email and password.

In case you don’t remember the password click on the “Forgot your password?” on the login page.

Even if the above-provided solution doesn’t work for you, please do not hesitate to contact us through the chat icon in the bottom right corner of the screen.


mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Responsible Teachers

Complete Step by Step Guide