Need Help?

We're here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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Here to assist you

We're your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Reach out to us via the 'Chat' icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

I have trouble signing in.

This issue may be caused by an incorrect email or password entry. If the problem continues, please use “Forgot your password?” feature.

As a Teacher, can I change my email address later?

Yes, you can!

Follow the given steps in order to change your email address:

Login to your account
Click on the “Profile” icon on the top right side of the homepage
Select “My Profile”
Click on the “Basic Information” tab from the category
Click on the “Change Email Address”
Enter the new email address and your current password
Click on “Submit”.

You will receive an email with a link where you should verify your new email.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.