Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Reports

Please follow the given steps to see reports for a particular video:

  • Login to your Teacher Account
  • Click on “Teaching Resources” tab from the homepage
  • Click on “All Subjects” and select a subject
  • Select a specific Interactive Video that you want to access reports for

In the Diagnostic Reports section, you can choose between “Latest Attempt” and “First Attempt”

  • Click on “View” to access individual Student’s report.

Please follow the given steps to see Students’ eBook Access Report:

  • Login to your Teacher Account
  • Click on “Teaching Resources” tab from the homepage
  • Select a subject
  • Click on “Review Book”
  • Find the interactive tab on left side of the screen
  • Click on “Access Report” and you will be able to access the report.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Responsible Teachers

Complete Step by Step Guide