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We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or contact us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon on the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Leaders

mySecondTeacher is an online learning platform used globally by Students, Teachers, Schools, and Parents.

Our Interactive Videos, make learning easy and engaging for Students. They can also attend online classes, access class timetables, create personalised Testpapers for practice, and socialise with teachers and classmates for discussions or group projects.

Teachers can access Teaching Resources such as eBooks, PPTs, PDFs, and more to utilise them for classroom discussion or assign students as Assignments. They can can also generate Testpapers with Marking Schemes along with deep insights into the students’ learning difficulties.

Likewise, the monitoring mechanism shall help the School Leaders of the education ecosystem to operate in a systematic way.

And, Parents can also utilise this platfrom by linking their child’s account and monitor their school activities, view assignment details, and get school announcements.

To create an Announcement, follow these steps:

  • Click on “Announcements to Students/Parents” within the “Chat and Announcements” action card from the homepage
  • Or, simply go to the “Announcements” tab from the homepage
  • Click on “New Announcements” and select “Make General Announcement” from the drop-down options
  • Now, select the audience: Parents, Teachers, or Students
  • Choose whether to anounce to the entire school or a specific class and click on “Continue”
  • Fill in your announcement message and set the end date for it
  • Click on “Continue”.

The announcement will be posted immediately and visible to the targeted users.

Yes, you can!

Please follow the given steps in order to change your password:

  • Click on the profile icon on the top right side of the dashboard
  • Go to the “My Profile” Section 
  • Under the Basic Information section, click on the “Change Email Address” 
  • Enter the new email address and enter your password
  • Then click on “Submit.” 

After that, you will receive an email with a link then you can change your email address and save it.

Yes! Follow the given steps to modify your profile:

  • Login to your Leader account
  • Click on the Profile icon on the top right side of the homepage
  • Select “My Profile”
  • On the left side, you’ll see these categories that you can modify:
    • Basic Information
    • School Profile
    • Change Password
    • Popup Guides

The “Announcements” feature in mySecondTeacher allows Teachers and School Leaders to make important Announcements or send eConsent forms to specific class(es) or the entire school.

The Announcements made will be visible to Students/Parents/Teachers every time they log in to mySecondTeacher on the “Noticeboard”.

mySecondTeacher is a multiple award-winning academic platform, used globally by students, parents, and school leaders.

We help enhance academic experiences by delivering online lessons and resources, and managing assignments. We also provide real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Visionary School Leaders

Complete Step by Step Guide